Following the trail of countries to officially recall Samsung Galaxy Note 7 smartphones, US is the latest country to join them. US government has now officially recalled the Samsung Galaxy Note 7 smartphones after dozens people reported cases in which the batteries of their Samsung Galaxy Note 7 exploded or caught fire.
The US Consumer Product Safety Commission said in a recall notice that the move will include about one million units of Note 7 that were sold prior to Thursday. The notice noted that Samsung has received 92 reports of the batteries overheating in the United States, including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage. Globally, the South Korean has sold about 2.5 million units of Note 7 since the device was officially released in August.
“Consumers should immediately stop using and power down the recalled Galaxy Note 7 devices purchased before September 15, 2016,” the notice said.
“Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note 7 with a different battery, a refund or a new replacement device.”
Aviation regulator DGCA of India also banned the use of Samsung Galaxy Note 7 in flights.
In its efforts, Samsung had also announced that it will launch media advertisements to apologize for the “discomfort and concern” caused due to the ongoing global recall of its Galaxy Note 7 smartphones, Yonhap news agency reported. The South Korean smartphone maker said it will soon run an advertisement in major media outlets to offer an apology for causing discomfort and concern to its customers due to faulty batteries in some Note 7 smartphones.
0 comments: